Senior System Administrator / Network Engineer

Location: Mattoon, Illinois (Hybrid: Remote + Onsite Support)

Employment Type: Full-Time

About the Role

Team ITS is seeking an experienced and highly capable Senior System Administrator / Network Engineer to join our growing team in the Mattoon, Illinois area. This hybrid position combines remote support with scheduled onsite service for local clients. The role requires a strong balance of technical expertise, client-facing professionalism, and the ability to manage multiple complex environments across both cloud and on-prem infrastructure.

The ideal candidate is an experienced IT professional with a deep understanding of network infrastructure, cloud platforms, cybersecurity, and systems administration—capable of designing, implementing, and supporting reliable, secure, and scalable solutions for our clients.

Key Responsibilities

  • Provide remote and onsite support to clients throughout the Mattoon area
  • Design, deploy, and maintain Windows Server, Active Directory, Azure, and Microsoft 365 environments
  • Configure and manage firewalls, routers, switches, and wireless networks (Fortinet, Cisco, Meraki, SonicWall, UniFi, etc.)
  • Manage virtualization platforms (VMware, Hyper-V) and assist with infrastructure planning and upgrades
  • Support hybrid and cloud infrastructures including Azure and AWS integrations
  • Implement and monitor backup, disaster recovery, and cybersecurity tools (EDR, SOC/SIEM, MFA, etc.)
  • Troubleshoot and resolve complex system and network issues across diverse client environments
  • Collaborate with internal engineers and Tier 1–2 staff on escalations and project implementations
  • Maintain compliance standards (HIPAA, NIST, CMMC) and security best practices
  • Document procedures, configurations, and client-specific solutions for long-term manageability

Qualifications

  • 3+ years of experience in systems administration and/or network engineering
  • Strong technical foundation in Microsoft 365, Azure AD, Intune, and Exchange Online
  • Hands-on experience with firewall configuration, VPN setup, VLANs, and WAN connectivity
  • Proficiency with VMware / Hyper-V virtualization and Windows Server management
  • Familiarity with backup and recovery platforms (Cove, Datto, Veeam, etc.)
  • Experience with RMM and PSA tools (Kaseya, ConnectWise, or similar) preferred
  • Relevant certifications (MCSA, MCSE, CCNA, Network+, Security+, or Azure Administrator) strongly preferred
  • Excellent communication and client interaction skills
  • Must possess a valid driver’s license and be willing to travel locally for onsite client support

What We Offer

  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Certification and continuing education support
  • Collaborative and growth-oriented team culture
  • Flexible hybrid work model with both remote and local onsite engagements

About Team ITS

Team ITS is a trusted Managed IT Services Provider delivering secure, reliable, and forward-thinking technology solutions to organizations across Illinois and beyond. We combine enterprise-grade tools with white-glove service to keep businesses connected, protected, and productive.

To Apply:

Send your resume and cover letter to hr@teamitsllc.com with the subject line: Senior System Administrator / Network Engineer – Mattoon, IL (Hybrid)